How much will delivery cost me?

UK Mainland delivery is free.

Delivery Service 

• We aim to dispatch your order the same working day for delivery the next working day. This is subject to your order being placed before 12pm.
• Next day delivery is subject to stock availability and in some rare cases may result in your order being cancelled and your payment refunded.
• Delivery to Scottish Islands, Isles of Scilly, Jersey, Guernsey will be charged additional.

*Customers living in some remote rural areas should note some services are not available. If you live in one of these areas, our Restricted Delivery Areas will show you the affected postcodes.

* Working days are classified as Monday to Friday and exclude bank holidays.

Delivery Requirements:

• We are able to deliver goods to selected UK post code destinations, restrictions apply
• We will not leave products on public property unless written consent is provided by the relevant authority confirming agreement of delivery to location
• A signature is required on delivery. However, goods can be left without being signed for when a prior arrangement has been made between Hawklok and the customer. Hawklok will not accept responsibility for goods which are lost or stolen after they have been delivered in accordance with any prior arrangement

*Deliveries are to kerbside only and orders will be cancelled if the delivery vehicle is unable to safely access the delivery location.

Replacement Products:

Should the goods supplied be damaged, either inform the driver or. If you can see the item is damaged please to not accept it and do not sign for it.

*Hawklok will aim to replace faulty goods within 2 working days of you notifying us.

Cancellation:

Consumers may return orders within 14 days from the date the order was placed provided the goods are unused and in original packaging.

Can I book a delivery date & time online?

No. To have a delivery booked in, please contact our sales office. We will try our best to accommodate your request and it may be subject to a charge.

Do you deliver to my address?

We deliver to most postcodes in England, Wales, Scotland and Northern Ireland. Unfortunately, is not currently available for: Republic of Ireland, Jersey, Guernsey, Isles of Scilly, Some parts of Inverness, Isle of Arran, Isle of Colonsay, Isle of Cumbrae, Isle of Jura, Orkney Islands, Shetland Isles, Outer Hebrides, some postcodes in Paisley, some postcodes in Perth and Kinross, BFPO addresses. For some customers, geographical location or carrier services may restrict our delivery, extending the lead-time for your order to arrive or preventing us from delivering products to your address.

Please call our sales office if you require further information. Alternative delivery methods may be arranged for some of the excluded areas.